there is nothing i fear more at work than a female subordinate who is crying over something work related.
i legit have no clue how to handle it. no matter what i do, it seems like it just makes things worse. i don’t know what to do in those situations.
i have no problems dealing with a female coworker (subordinate or peer) who is crying because their dog died, their boyfriend left them, they got hurt or injured, or anything like that. i can deal with that. i may not be an expert, but i know enough to be able to offer support, comfort or just a sympathetic ear. it may not be fun, it may not be comfortable, but ultimately, i can manage well enough.
when the tears are because of work… fuck me. none of that applies. none of it makes sense any more. all the rules are out the window.
today i received a call from an employee who had recently had several performance issues, received an unfavorable yearly evaluation from their manager and was forced to abandon their current 4 day a week schedule in favor of a 5 day a week schedule (same number of hours, just a different distribution. we’re not slave drivers…) because the 1 day a week absence was not something she was managing appropriately. so, admittedly not great, i get that, but i know she can do better, i know she has it in her to succeed, her employment was not being terminated or anything like that. she was just not really achieving her potential, or even the expectations of her role and things had to change to set her on the right track. yes along with these negative things also came a commitment from her direct manager as well as from me to assist her and provide her with appropriate and timely feedback, coaching and guidance. everyone is on her side.
several other employees who had recently switched from 4 days a week to 5 were effectively bribed into accepting this change, but they were also top performers and so the additional cost was easily justified. unfortunately this was not the case for this employee. but you know how it goes, people talk. so, she was aware that the others received pay bumps, and she did not.
I was trying to help sort out payroll issues when i was informed that this employee had not signed her new contract yet, but was already working 5 days a week. this of course messed up all the calculation in the payroll system so that’s why i asked her to give me a call so we could sort it out.
she indeed had not signed the contract because she disagreed, or was unhappy with it. it took all of about 60 seconds of her asking me why other people got pay bumps for changing schedules whereas she did not before the water works started.
i fucking froze. i did not know what to say. i stammered. i wasn’t able to explain shit. when faced with a woman crying, my brain just flips into a completely different mode all together and it is involuntary.
if it was a man, i would have told him straight up “you didn’t get shit because you’re not doing what you’re supposed to. stop crying, lets work together, get your act sorted out, and then we can talk. right now i cannot justify paying you more for a job you’re not doing properly. i know this may be upsetting, but i also know you can do better.”
but because it was a woman, i just couldn’t offer the same level of candor. i felt like i had to do anything in my power to help her, because she was a woman. i felt like if i told her she didn’t get anything because she was not doing her job properly that it would only make things a million times worse. i felt AWFUL. i don’t even remember what i said anymore other than ultimately telling her i would have to get back to her. and then i promptly contacted finance to see what could be done to help her. thankfully, i have a good relationship with our head of finance, who is also a woman, and after i explained everything she just kind of laughed (presumably because this is a common occurrence?) and she said no way, jose.
i’m going to have to talk to this employee tomorrow and explain things to her, and i am absolutely petrified to do so. i know it will just trigger more tears, and i know it will make my stupid monkey brain do the thing it’s not supposed to do again.
does that make me sexist? does that make me a sucker? shit, i don’t know. all i can tell you is i do not know how to handle this kind of situation. at all. and it’s not because i don’t know what the right thing to do is, it’s more about the involuntary reaction i have.